We use a great product called HelpSpot to manage your Expens'd support inquiries.

HelpSpot is a helpdesk solution designed specifically for communicating with clients on their support needs. Over time we will use it to build knowledge books which address common questions or user issues. If you need assistance please submit a ticket by e-mailing The helpdesk, and we'll respond within 24 hours. (Usually Faster) Keep up with all the latest expens'd updates, or get up to the minute status support (when necessary). Follow expens'd on Twitter